Terms of Service

1. Acceptance of Terms

By accessing our website, submitting a contact form, requesting a Free Growth Audit, or entering into a service agreement with Apex Branding Labs LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Services Provided

Apex Branding Labs LLC provides digital marketing and branding services including, but not limited to:

• Paid advertising management (Google Ads, Meta Ads, and other platforms)
• Search engine optimization (SEO)
• Social media marketing and management
• Website design and development
• Brand identity and graphic design
• Online reputation management
• Branded merchandise and promotional products
• Marketing strategy and consulting

The specific scope of services, deliverables, timelines, and fees for each engagement will be outlined in a separate Service Agreement or Statement of Work signed by both parties.

3. Client Obligations

To enable us to deliver our services effectively, you agree to:

• Provide accurate, complete, and up-to-date information about your business, goals, and target audience
• Grant us timely access to necessary accounts, platforms, and assets
• Review and approve deliverables within agreed-upon timelines
• Comply with all applicable laws and platform policies related to your business and advertising
• Designate a primary point of contact with authority to make decisions

Delays caused by your failure to fulfill these obligations may affect timelines and results, for which Apex Branding Labs shall not be held responsible.

4. Payment Terms

• Fees: Management fees are as outlined in your Service Agreement. Ad spend is billed separately.
• Billing Cycle: Management fees are billed monthly in advance on the first day of each service month.
• Payment Methods: We accept ACH transfer, credit card, and check. A 3% processing fee applies to credit card payments.
• Late Payments: Invoices unpaid after 10 days may incur a 1.5% monthly late fee.
• Refunds: Management fees paid in advance are non-refundable except as provided under our satisfaction guarantee.
• Price Changes: We reserve the right to adjust pricing with 30 days written notice.

5. Intellectual Property

Our Property: All content on our website is the property of Apex Branding Labs LLC and protected by intellectual property laws.

Work Product: Upon receipt of full payment, all custom deliverables become your property. We retain the right to display work in our portfolio unless you request otherwise in writing.

Your Content: You retain ownership of all content and materials you provide to us. You grant us a limited license to use your content solely for delivering our services.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement. This obligation survives termination of our agreement.

7. Results Disclaimer

Digital marketing results are inherently variable and depend on numerous factors outside our control.

We do not guarantee specific results unless explicitly stated in a written performance guarantee within your Service Agreement.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Apex Branding Labs LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to our services.

Our total aggregate liability shall not exceed the total fees paid by you in the three months preceding the event giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Apex Branding Labs LLC from any claims, liabilities, damages, and expenses arising out of your use of our services, your violation of these Terms, or any content you provide to us.

10. Termination

By You: You may terminate your service agreement with 30 days written notice.

By Us: We reserve the right to terminate or suspend services immediately for non-payment, violation of these Terms, or fraudulent activities.

Upon termination, we will provide all completed work product and transfer account access within 5 business days.

11. Governing Law

These Terms shall be governed by the laws of the State of Florida. Disputes shall be resolved through binding arbitration in Broward County, Florida, per the rules of the American Arbitration Association.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify existing clients of material changes by email. Your continued use of our services after changes constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us: